Phone Calls and
If you have a true emergency,
it is best to call 911, or to go to the nearest emergency room where
the physician on duty will begin treatment and call me.
If urgent problems, please call the office for instructions. If it
is after hours or on weekends, please call the same office number. It will
be transferred to our answering service, and they will take your number and
locate me or the allergist on call, and I, or they, will return your call
as soon as possible. The answering service is always available for urgent
calls, 24 hours a day, seven days a week, all year, if the office is
non-urgent matters or for prescription refills, we ask that you plan
ahead and call during office hours.
The answering service cannot forward those types of calls to us. We ask
that you allow 24 hours for prescriptions refills to be called in. If you
are overdue for, or have missed a scheduled appointment, we will ask you to
make an appointment and see me before we can refill medication.
call the office if you have any questions regarding your condition, medication
or treatment. My
assistants are specifically trained to answer your questions, arrange
prescription refills, etc. If you need to speak to me personally, I will
return your call the same day, when conditions permit. Many diseases have
similar symptoms, so if you developed a complication or a new problem,
please understand there may be a need for a re-examination in the office.
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