Phone Calls and Emergencies:
If you have a true emergency, it is best
to call 911, or to go to the nearest emergency room where the physician
on duty will begin treatment and call me.
If urgent problems, please call the office for instructions. If it
is after hours or on weekends, please call the same office number. It will
be transferred to our answering service, and we will take your number and
locate us or the allergist on call, and I, or they, will return your call
as soon as possible. The answering service is always available for urgent
calls, 24 hours a day, seven days a week, all year, if the office is
matters or for prescription refills, we ask that you plan ahead and
call during office hours.
The answering service cannot forward those types of calls to us. We ask
that you allow 24 hours for prescriptions refills to be called in. If you
are overdue for, or have missed a scheduled appointment, our policy is to
have you make an appointment and see me before we can refill your
Please call the
office if you have any questions regarding your condition, medication or
treatment. Our assistants are specifically trained to answer your
questions, arrange prescription refills, etc. If you need to speak to us
personally, we will return your call the same day, when conditions permit.
Many diseases have similar symptoms, so if you developed a complication or
a new problem, please understand there may be a need for a re-examination
in the office.
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